I am an American with worldwide business interests. I have known John since he was in the hotel business, and I was one of the first clients of London Concierge Services. This company is the epitome of customer service, satisfaction and integrity. I have never encountered a company and service such as this. From the moment I begin my journey right through to the end I have total pleasure and confidence with John handling all my travel needs. No matter what my requirements may be he has always delivered 100% satisfaction at the highest level. They are the best, and I have used many in my 45 years of world travel. If you look for the definition of a good human being, the name John Bird should appear, I am proud to know him.
I am an American physician who by good fortune came across John Bird while I was traveling in England in 2008. He has truly been a “GOD SENT”! In my opinion he is a “true professional” in all aspects of his chosen career. He manifests all the aspects of a successful, kind and compassionate businessman. He has been invaluable in my travels literally “around the world”. I simply would not consider travelling without him, his advice, or his recommendations! He is like having a “universal friend” who will never leave you stranded…..anywhere…no matter what problems you may incur!
I was introduced to Ashton Rose by a friend who had recommended the firm and John Bird highly. The level of service is exemplary and I quickly felt able to entrust them with the management of various matters on my behalf. From obtaining theatre tickets and planning weekend excursions, to providing travel advise or restaurant recommendations, it is comforting to know that I can turn to a true professional for advice and support. John has helped me plan important functions to perfection, removing the stress of my having to deal with any issues directly. He has a wealth of knowledge and his contacts make him invaluable. He is always imminently available and his ability to make me feel like his only client is astonishing, when I know the demands that are placed on his time!
We took a membership with London Concierge Services having moved from Germany to England for my husband’s profession. Having a lifestyle manager makes things like going out for dinner or obtaining tickets to a sold out concert so much easier. It’s nice to know that we have someone we can call on 24 hours per day should the need arise, to take care of any of our family requirements.
I was previously a member of a large well known concierge services, but I found myself frequently disappointed in the manner they responded to tasks I gave them: They failed to take ownership of my requests, but seemed to score records in the number of emails and telephone calls addressed to me. When I met John Bird, I knew instantly that he had a very different approach: John very quickly gets a sense of how you tick and takes care of the tasks you give him in a way which is as close as possible to how you would work on them yourself. In addition to the classic concierge services jobs, we tend to ask John to take over a lot of complex, more unusual tasks which require in depth research and a willingness not to give up at the first hurdle. We have never come across anyone who combines John’s large range of personal contacts, his enthusiasm for the job and a 100% commitment to customer satisfaction. To our family John has a unique and very appealing skill set, expertise and set of personality traits. It goes without saying that John is reliable, trustworthy and fun to work with.
I have known and been using London Concierge Services for a number of years for a wide variety of tasks. I highly recommend the efficient service and attention to detail they give no matter what time of day or night you require them. I recently used them to purchase a new vehicle on my behalf; the car was ordered to my specific requirements and successfully delivered to my home by LCS and a full demonstration and handover given. They took my existing car, photographed & advertised it, sold it and deposited the money from the sale in my account. What more can I say, if you don’t have enough hours in the day these guys are worth their weight!