I was previously a member of a large well known concierge services, but I found myself frequently disappointed in the manner they responded to tasks I gave them:
They failed to take ownership of my requests, but seemed to score records in the number of emails and telephone calls addressed to me.
When I met John Bird, I knew instantly that he had a very different approach:
John very quickly gets a sense of how you tick and takes care of the tasks you give him in a way which is as close as possible to how you would work on them yourself.
In addition to the classic concierge services jobs, we tend to ask John to take over a lot of complex, more unusual tasks which require in depth research and a willingness not to give up at the first hurdle.
We have never come across anyone who combines John’s large range of personal contacts, his enthusiasm for the job and a 100% commitment to customer satisfaction.
To our family John has a unique and very appealing skill set, expertise and set of personality traits.
It goes without saying that John is reliable, trustworthy and fun to work with.